Terms of Service

By accessing or using NearTreat's website, mobile application, or any related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms apply to all users of the Service, including customers who browse and redeem offers, and business owners who create and manage offers through the platform. We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the revised Terms.

To access certain features of the Service, you must create an account. When creating an account, you agree to: • Provide accurate, current, and complete information during registration. • Maintain and promptly update your account information to keep it accurate and complete. • Keep your password secure and confidential. You are responsible for all activity that occurs under your account. • Notify us immediately at admin@buildstory.studio if you suspect any unauthorized access or use of your account. • Not create more than one personal account, and not create an account on behalf of another person without their permission. We reserve the right to suspend or terminate accounts that violate these Terms or that have been inactive for more than 12 months.

Business owners who register on NearTreat agree to the following additional terms: • You represent and warrant that you have the authority to act on behalf of the business you register. • All business information provided (name, address, menu items, photos, pricing) must be accurate and not misleading. • You are solely responsible for the offers you create, including ensuring they comply with all applicable local laws and regulations. • Joint offers created with partner businesses require mutual consent from both parties before going live. • You agree to honor all offers that have been validly claimed and presented by customers via QR code redemption. Refusing to honor a valid offer may result in account suspension. • Business accounts are subject to our review and approval process. We reserve the right to reject or remove any business that does not meet our quality standards.

NearTreat facilitates the creation, discovery, and redemption of offers between businesses and customers. The following terms apply: • Offers are created by businesses and are subject to their specified terms, conditions, and validity periods. • Customers may claim offers through the app, which generates a unique QR code for redemption at the participating business. • Each offer may have usage limits, time restrictions, or other conditions set by the business. These conditions are displayed at the time of claiming. • NearTreat is not responsible for the quality, safety, or legality of products or services offered by participating businesses. • Claimed offers that are not redeemed within the specified validity period will expire automatically. • Visit streaks and rewards are subject to our rewards program terms. We reserve the right to modify the rewards program, including point values and redemption thresholds, at any time. • Abuse of the offer system — including creating fake accounts to claim offers, using automated tools, or attempting to redeem offers fraudulently — is strictly prohibited and will result in immediate account termination.

Business accounts are offered on a subscription basis: • Pricing: The current subscription fee is $9.99/week (weekly plan) or $39.99/month (monthly plan). Prices are subject to change with 30 days' notice. • Free Trial: New business accounts receive a 7-day free trial with full access to all features. No credit card is required to start the trial. • Billing: After the trial period, your selected payment method will be charged automatically at the beginning of each billing cycle. • Cancellation: You may cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to paid features until the end of your current billing period. No refunds are provided for partial billing periods. • Failed Payments: If a payment fails, we will attempt to process it again. After 3 failed attempts, your account may be downgraded to limited functionality until payment is resolved. • Customer accounts are free and will remain free. No charges will ever be applied to customer accounts.

You agree not to engage in any of the following prohibited activities: • Violating any applicable laws, regulations, or third-party rights. • Posting false, misleading, or fraudulent business information or offers. • Creating fake accounts, fake reviews, or manipulating ratings in any way. • Using automated scripts, bots, or scrapers to access or interact with the Service. • Attempting to gain unauthorized access to other user accounts, our systems, or our data. • Harassing, threatening, or abusing other users or business owners on the platform. • Using the Service to distribute spam, malware, or other harmful content. • Circumventing or attempting to circumvent any security measures, rate limits, or access controls. • Reselling, sublicensing, or commercially exploiting the Service without our written consent. • Interfering with the proper functioning of the Service or imposing an unreasonable load on our infrastructure.

To the maximum extent permitted by applicable law: • NearTreat provides the Service on an "as is" and "as available" basis without warranties of any kind, either express or implied. • We do not guarantee the accuracy, completeness, or reliability of any content, offers, or business information on the platform. • NearTreat is a platform that connects businesses and customers. We are not a party to any transaction between businesses and customers, and we are not liable for the quality, safety, or legality of products or services offered by businesses. • In no event shall NearTreat, its directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. • Our total liability for any claim arising from or related to the Service shall not exceed the amount you paid to NearTreat in the 12 months preceding the claim, or $100, whichever is greater. • Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Grounds for termination include, but are not limited to: • Violation of these Terms of Service. • Fraudulent, abusive, or illegal activity on the platform. • Extended periods of inactivity (12+ months). • Failure to pay subscription fees (for business accounts). • Requests from law enforcement or government agencies. Upon termination, your right to access the Service will cease immediately. Any data associated with your account may be deleted after 30 days, except where retention is required by law. You may terminate your account at any time by contacting us at admin@buildstory.studio or through your account settings. Business accounts with active subscriptions will retain access until the end of the current billing period.

If you have any questions or concerns about these Terms of Service, please contact us: • Email: admin@buildstory.studio • Address: NearTreat Technologies, Bangalore, India We will respond to your inquiry within 30 business days.